How can I send you a bug report for investigation?

First try to update your Station and restart your computer: most of the issues are due to an outdated Station or a computer that hasn't been restarted for a long time.

If the bug still occurs, sorry for that 🙏
For us to reproduce & solve it, 4 files are needed.

1. A description of your bug

2. A screenshot of your activity monitor/task manager while Station’s running

3. Your Station logs

4. Your Station database

We really can't investigate further if one of those 4 are missing: they're importance is crucial. Once you're done, just:

Login our community forums and post your issue.

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I. Bug description & screenshots

1. Trigger

2. Brief description of the issue

3. Explanatory gifs/pictures (CloudApp & Droplr are awesome free tools for that)

4. OS version

5. Station version

- - - -

II. Dev tool console

1. Click on "View" in the upper menu

2. "Developer"

3. Click on "Toggle Page Developer Tools"

4. Click on "Console"

5. Take a screenshot of your console (the errors in red are what interest us most)

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III. Process manager screenshot (while Station’s running)

1. Open Station

2. Search for "Activity Monitor" or "TaskManager" & open it

3. Click on the "CPU" column to sort it by decreasing value

4. Take a screenshot of the table

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IV. Station logs

Mac

1. Open Finder

2. In application menu: Go > Go To Folder..

3. Type ~/Library/Logs/Station"  

4. Send us the file "log.log"

Windows
Explanatory video: http://recordit.co/D7kyOVyFrD

1. Navigate to the %USERPROFILE% folder > AppData > Roaming > Station

2. Send us the "log" file. 

Linux

Send us the file ~/.config/Station/log.log

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V. Station database

Mac

1. Execute the following command in your "Terminal":
   zip -r ~/Station_db.zip ~/Library/Application\ Support/Station/db

2. A zip file will be created in your "Home" folder - it is called "Station_db.zip"

Windows
Explanatory video: http://recordit.co/X5NkEItVRN

1. In window search bar, type %appdata% & open the folder

2. Open the Station folder

3. Zip the db folder (right click, "Send To" > "Compressed (Zip) folder")

Linux

1. Open a terminal

2. Enter the following command:
   zip -r ~/Station_db.zip ~/.config/Station/db

A zip file will be created in your "Home" folder - it is called "Station_db.zip"

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Once you're done retrieving those 4, just:

Login our community forum and post your issue.