How can I send you a bug report for investigation?

First try to update your Station and restart your computer: most of the issues are due to an outdated Station or a computer that hasn't been restarted for a long time.

If the bug still occurs, sorry for that 🙏
For us to reproduce & solve it, 4 files are needed.

1. A description of your bug
2. A screenshot of your activity monitor/task manager while Station’s running
3. Your Station logs
4. Your Station database

We really can't investigate further if one of those 4 are missing: they're importance is crucial. Once you're done, just:

1. Login our community forums
2. Message the files to Alexandre (Station's CTO) by accessing this link and clicking on the "message" top right-button

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I. Bug description & screenshots

1. Trigger
2. Brief description of the issue
3. Explanatory gifs/pictures (CloudApp & Droplr are awesome free tools for that)
4. OS version
5. Station version

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II. Dev tool console

1. Click on "View" in the upper menu
2. "Developer"
3. Click on "Toggle Page Developer Tools"
4. Click on "Console"
5. Take a screenshot of your console (the errors in red are what interest us most)

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III. Process manager screenshot (while Station’s running)

1. Open Station
2. Search for "Activity Monitor" or "TaskManager" & open it
3. Click on the "CPU" column to sort it by decreasing value
4. Take a screenshot of the table

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IV. Station logs

Mac

1. Open Finder
2. In application menu: Go > Go To Folder..
3. Type ~/Library/Logs/Station"  
4. Send us the file "log.log"

Windows
Explanatory video: http://recordit.co/D7kyOVyFrD

1. Navigate to the %USERPROFILE% folder > AppData > Roaming > Station
2. Send us the "log" file. 

Linux

Send us the file ~/.config/Station/log.log

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V. Station database

Mac

1. Execute the following command in your "Terminal":
   zip -r ~/Station_db.zip ~/Library/Application\ Support/Station/db
2. A zip file will be created in your "Home" folder - it is called "Station_db.zip"

Windows
Explanatory video: http://recordit.co/X5NkEItVRN

1. In window search bar, type %appdata% & open the folder
2. Open the Station folder
3. Zip the db folder (right click, "Send To" > "Compressed (Zip) folder")

Linux

1. Open a terminal
2. Enter the following command:
   zip -r ~/Station_db.zip ~/.config/Station/db

A zip file will be created in your "Home" folder - it is called "Station_db.zip"

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Once you're done retrieving those 4, just:

1. Login our community forums
2. Message them to Alexandre (Station's CTO) by accessing this link and clicking on the "message" top right-button